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FAQ

Frequently Asked Questions

What is your Shipping Policy?

All my print work is fulfilled through Bay Photo in Scotts Valley, CA.  When you order through this website, the order is placed direct to Bay Photo, custom printed just for you, and then shipped directly to your address.

How Much is Shipping?

Shipping costs are determined by the size of the order and the destination.  Available shipping options and associated costs are displayed in your cart during checkout.

How Can I Track My Order?

To access order information, you must make sure to sign up for an online account.  Once setup, log to your account and go to the account history tab.  From this page you will see the status of all current and past orders.  If your order has shipped, we will email you the tracking number.  You can also find your tracking number for open orders on the order details page in your account history.  If you choose to order as a guest without creating an account, this function will not be available but we will still send you email confirmations of your order and your shipment.

What is Your Policy on Returns/Exchanges/Refunds? 

If for any reason you are not completely satisfied with a Gingerich PhotoArt purchase, you may return it (you are responsible for applicable return shipping costs) within 14 days of receipt and receive store credit for a future purchase.  You will need to get pre-approval for returning an art piece by emailing DGingerich@me.com .

How Can I Keep Up with Your New Work?

I suggest several things: Sign up for my Newsletter, keep checking back on this website and follow me on Social Media listed on the left side of the home page.

What Kind of Camera Equipment Do You Use?

I currently use a full-frame DSLR Nikon D750 as my primary camera.  My three lenses are all Nikon as well: a very wide angle 14-24mm f2.8; an all around zoom 24-120mm VR f4; and a long telephoto 200-500mm VR f5.6 that I sometimes use with Nikon 1.4III Teleconverter.  When I use filters, I use a NiSi S5 filter holder with a polarizer, a soft graduated neutral density and a 10x neutral density filter.   

Will Getting a Better Camera Help me to Take Better Pictures?

Not necessarily.  I've grown to believe that the quality of a photo is about 1/3 the equipment that is being used.  Another 1/3 is knowing how to use the equipment you have in your hands.  That is true of any camera or equipment.  If you don't understand the settings and what situations to use certain settings, then you will not be able to maximize the equipment you have.  Even your phone camera has settings that can make a difference in the quality of a picture.  The final 1/3 is knowing what you are looking for when you look through the camera.  This is really about composition: using the traditional "rule of thirds," leading lines, sharp focus, careful attention to level horizons, distracting elements that take the eye away from the what you want them to enjoy the most, planning what is in your foreground, mid-picture and background, and the extremely important aspect of lighting. Getting better at the final 1/3 of composition is the most important and probably the hardest to master.  Learning how to use the equipment you have is the second most important aspect.  And if you are maximizing out those two, maybe an equipment upgrade is in order.  But that is last, not first.

 

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